Emirates mobile app hits 20 million downloads. Catering to its global customer, the Emirates app is available with full features set in 19 languages including Arabic and Mandarin. It is available for download on Apple Store, Google Play Store and the Huawei AppGallery.
Boutros Boutros, Emirates’ Divisional Senior Vice President, Corporate Communications, Marketing and Brand said: “Our Fly Better brand promise means that Emirates aims to provide the best possible customer experience – not only on-board and on the ground, but also online, where the vast majority of our customers increasingly want to interact with us at every stage of their journey. We’ve seen a huge uptake of our mobile and online services, particularly in developing markets where consumers have really embraced a mobile-first lifestyle.”
Boutros added: “Over the past 3 years, we’ve made significant investments into Emirates’ mobile and digital channels, leveraging native app and cloud capabilities, global best practices in terms of software engineering, cross-functional ways of working, and leading data and marketing technologies. This is an ongoing investment, and we will continue to improve and add innovative app features and products, to keep apace and ahead of our customers’ expectations.”
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